McMaster is this years Only Recipient in All of Orange County to receive the Carrier President's Award
Carrier PRESIDENT AWARD
The President's Award is presented to an elite group of Carrier Factory Authorized Dealers who achieved excellence in product promotions and delivered superior customer satisfaction.
Recipients of this award, one of Carrier's highest honors, exemplify the company's model for operational excellence, business effectiveness and delivering the best in cutting edge technology to consumers.
Carrier Corp. proudly presents the 2010 President's Award to McMaster Air & Heat. Through their professionalism and high level of customer service, McMaster Air & Heat truly exemplifies the qualities of an outstanding contractor.
McMaster Air & Heat is a full service heating and cooling contractor serving the Orange County area and beyond. We provide service and installation of residential and commercial Carrier heating and cooling equipment, controls and indoor air quality products.
At McMaster Air & Heat we are constantly looking for better ways to improve the comfort of our customers by providing exceptional service and quality products to enhance their quality of living with the best and most efficient products on the market.
We are dedicated to going the extra mile for our customers to make sure they are 100% satisfied with our services.
Our technicians and installers are continuously attending training courses to keep up with the changing products and also to maintain the N.A.T.E. certification. McMaster Air & Heat continues to expand its residential and commercial customer base through brand recognition and a reputation for outstanding customer service and product knowledge.
"This year's recipients have demonstrated excellence in all aspects of their business," said Michelle Caldwell, brand manager, Carrier Residential and Light Commercial Systems." They have achieved business growth through exceptional focus on exceeding their customers' expectations, and we are thrilled that they are representing the Carrier brand."
OUR HAPPY CUSTOMERS LIVE IN THESE AREA'S
We service Irvine, Lake Forest, Foothill Ranch, Laguna Niguel, Capistrano Beach, Corona Del Mar, Costa Mesa, Aliso Viejo, Mission Viejo, Laguna Beach, Laguna Hills, Newport Beach, Trabuco Canyon, Coto De Caza, Rancho Santa Margarita, Ladera Ranch, San Juan Capistrano, Santa Ana, Orange, and Huntington Beach.
MESSAGE TO OUR CUSTOMERS
Putting You First- It's your satisfaction-not just a sale-that counts. That's why we strive to provide personal follow-up and quick, knowledgeable solutions to your home comfort problems. We also keep ahead of the industry with specialized training. All of this makes a big difference when you have to make big decisions about your home comfort.
FACTORY AUTHORIZED DEALER
Carrier Factory Authorized Dealers are the home heating and cooling experts to turn to. They are your single resource for everything you need, from tailoring your ideal comfort system to installation, service and beyond.
When selecting your dealer, look for the Carrier Factory Authorized Dealer seal of approval-it means your dealer has met our rigid criteria for quality. In fact, Carrier offers you a 100% satisfaction guarantee when you purchase your Carrier equipment from a Factory Authorized Dealer. It's your sure sign of an air conditioning and heating system dealer that will provide you with superior products, intelligent insight and the ultimate service.
Becoming a Carrier Factory Authorized Dealer is no easy feat. Only those expertheating and air conditioning dealers who meet our highest standards and closest scrutiny-not only for their technical expertise, but also for their business practices and customer service quality-earn the Carrier Factory Authorized Dealers distinction. All Carrier Factory Authorized Dealers have as part of their team of service technicians at least one individual who has earned a NATE certification. North American Technician Excellence (NATE) is the leading certification program for technicians in the heating, ventilation, air-conditioning, and refrigeration industry and is the only test supported by the entire industry.
MISSION STATEMENT
Our mission is to perform the highest level of service and quality workmanship for our customers. We will establish long lasting relationships with our customers by exceeding their expectations and by gaining their trust through exceptional performance by every member of our company. Our pledge is to maintain the highest levels of integrity and honesty with our vendors, professional associates and customers.
A great experience!
The team of people at McMaster were very professional and helpful. Our salesman made sure that we understood all of our options and really helped us get the best system possible at the best price. The installation team was exactly that. a team. They worked well together and were very careful to preserve our home. They minimized their impact on our home by covering the flooring and cleaning up after themselves. Thanks McMaster!
Reviewed By: Mike H.
Reviewer Location: Trabuco Canyon, CA
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